SRC Associates LTd.
 
SRC Associates Ltd. May 2003 Volume 1 Issue 3
SRC Associates Ltd.
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We publish SRC Marketing News 6 times a year.

SRC Marketing News is intended to be a useful, informative, and interesting source of up to date and relevant business ideas.

We therefore positively welcome feedback from our readers. If there is anything that you would like us to write about or sections that you would like to see on a regular basis, just let us know.

Additionally, if you have any criticisms or comments please feel free to contact us, it is the only way we can continue to improve this newsletter.

All communications can be directed to feedback@srchk.com.

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SRC Associates Ltd.

Organizational Buying Processes Marketing Tip: Market Research Exec Summary: Managerial Implications Book Review: Management Challenges Feedback
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Organizational Buying Processes

Most marketing actually occurs in the business to business domain, and this is fundamentally different from consumer marketing, a fact most SME's and professional service firms are probably acutely aware of. Read more...



Marketing Tip: Market Research

There are around 300,000 SME's in Hong Kong that account for something in the region of 70% of the city's total employment. These firms span both manufacturing and service industries (including professional services). There is little doubt that Hong Kong is an entrepreneurial society.

For these types of firms, as with any others, knowledge and understanding of the market is crucial in order to develop effective strategies and plans. However, market research in the traditional sense is often perceived to be an expensive proposition, particularly if using an outside vendor. Full article here...

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RESEARCH ARTICLE SUMMARY-PRACTITIONER IMPLICATIONS

Every newsletter, we will examine a recent empirical research article and examine its implications for marketing. If there are any specific areas you would like us to investigate, let us know at src@srchk.com.

Weekes, d., Scott, m., & Paula, m (1996) Measuring quality & client satisfaction in professional business services. Journal of professional services marketing, 14(2), pp. 25-37

Click here to read executive summary.



Book review

Peter Drucker (2001) Management challenges for the 21st century. Harper Business, 195 pages.

Peter Drucker is a living legend in the management world and is considered one of the foremost business writers of his time, a true guru. Full review here...